Shipping & delivery

How fast?

Same-day dispatch for in-stock items on orders placed before 12pm Melbourne time, Monday to Friday. Orders after the cutoff or on weekends ship the next business day.

Special-order products have separate estimated dispatch dates shown on their product pages. Dispatch estimates are not delivery dates. We will confirm availability after your order.

Carriers we use

• AusPost Standard - 3–5 business days nationwide.
• AusPost Express - 1–3 business days metro, longer to remote.
• TNT / Toll Road Freight - used for oversized items (over 22kg) where AusPost can't carry. Quoted separately at checkout.

Rates

Freight is calculated by weight and destination postcode. You'll see the exact rate at checkout - no surprises.

Oversized items

Some items (heat exchangers, large impellers, anodes for big shafts) are too heavy or too long for AusPost. When your cart contains an oversized item, you'll see a "Freight quote required" notice at checkout - place the order for the items now, our team will email you a freight quote within 4 business hours, and we'll send a separate Stripe invoice once you accept.

Tracking

Every shipment ships with a tracking number - you'll receive a tracking link by email when we dispatch.

Where we ship

Australia only. We don't ship internationally - sorry, mates abroad.